A major restructuring program designed to energize and expand Lee Spring’s European operations has been put in place by Chris Petts, who was appointed Managing Director of Lee Spring Limited, on August 1, 2010. Lee Spring Limited, based in Wokingham, Berkshire, UK serves as headquarters for Lee Spring’s operations in Europe, Africa and the Middle East.
New roles have been created in purchasing and customer service and new staff have been added to head up Sales, Marketing, and Finance. Commenting on the changes Chris Petts explains “The aim is to enhance customer service through a more focused direction of our resources. Central to the plan is strengthening our technical and applications capabilities and shooting for growth by intensifying marketing activities to raise awareness of the Lee Spring brand throughout Europe.”
As well as offering a catalog selection of over 16,000 springs, Lee Spring has a reputation for engineering excellence and its technical staff work closely with customers from a wide range of industries to provide precision custom designs. The company has invested in its customer care service to make sure that customers have the springs they need just when they’re needed. This means that they can rely on same day dispatch for stock springs and receive expert consultancy on spring design. “The company’s objective is also to offer the same benefits that UK customers have enjoyed for many years to spring users and specifiers in Europe” comments Petts.
Additionally, my team is looking to further develop our expertise in supplying specific segments such as medical supplies and aerospace engineering where there is growth in the market and where we already have proven experience.”